Residential Mortgage Broker Mentoring

The Online delivery mode which is as the term describes delivered Online The inclusions and benefits are outlined in the table below

Inclusions of the Residential Mentoring Program Online

Inclusions (Online)	Venue	Schedule	Benefits
14 Lessons delivered by Trainer / Mentor	Online Zoom Meetings	Weekly or Individual Schedule tailored to your needs	Able to meet with other Mentees via Zoom Q&A sessions in class Practical Feedback Immediately
Continuous Professional Development Sessions (CPD)	Online Zoom Meetings	• Weekly Fortnightly or Monthly • (No sessions in December or January)	Able to meet with all Mortgage Brokers Lenders and other Professionals via Zoom meetings
Mr. Mentor Toolkit	Online	24 Hours a Day	Improves your professionalism and your mortgage broking outcomes
• You will be allocated to an individual Mentor • Help with all of your queries and scenarios • Guaranteed Service Levels from your Mentor	• Mentor Access • Zoom • Email • Phone • Text • Team Viewer	You can conduct appointments via zoom – you can have a mentor assist with your appointments Your Mentor will insist on reviewing your first 10 Loans before Submission	• Great Help with the ever changing lending market • Help with scenarios • Help with Submissions • Help with Product Selection • Help with Policy • Help with Calculations • Help with growing Your Business

Module 1 – The Successful Broker

1. Getting the Business and Doing the Business
2. Communication
3. A Loan Scenario – Think like an assessor
4. The Funding Summary – Transaction Terms
5. First Homeowner Grants and State Revenue Office
6. Mortgage Insurance

Module 2 – Serviceability

1. Living Expenses
2. HEM
3. Borrowing Capacity and Ratios
4. Bank Calculators
5. Other Income Interest/ Pension/ Family Maintenance

Module 3 – Income, Pay Slips and Self-Employed Income

1. A Normal Pay Slip – What to look for
2. A Complex Pay Slip- What to look for
3. A Casual Employee- How to annualise
4. No Pay Slips
5. Self-Employed Income

Module 4 – Lending Products

1. Best Interest Duty – Recommending products
2. Structuring Loans
3. Loan Terminology
4. Amortisation – The deletion of debt
5. Comparison Rates – Annual percentage rates
6. The Lending Product Maze – Types of loans
7. Product Comparisons
8. 10 Lending Tips for your Clients – Helping clients make the most of their home loan

Module 5 – Compliance

1. Why be Compliant – Regulated and un-regulated loans
2. The Process and The Fact Find
3. Comprehensive Credit Reporting
4. Debt Negotiation
5. Open Banking – Online lending
6. The Process and Living Expenses
7. The Process and A Credit Guide
8. The Process and Privacy Consent
9. The Credit Quote
10. The Process and The Credit Proposal and Disclosure
11. The Process and Best Interest Duty
12. The Process and The Lender Acknowledgement and Consent
13. The Process and File Notes
14. The Process and Referrers
15. The Process and Gift Register
16. The Process and Compliance Checklist

Module 6A – Loan Processing

1. 1. The Fact Find and Verifying Data
   2. Policy Research
   3. Workshop Documents – Initial Workshop Numbers UMI – Funding Summary – SOP
   4. Pricing
   5. Product Comparisons
   6. Scenario Inputting to Software
   7. Generating Compliance Documentation
   8. Transition to Apply Online – Loan App
   9. Uploading Supporting Documents
   10. Post Lodgement Tracking
   11. File Notes
   12. File Set-up

Module 6B – The Appointment

1. My Profile and My Introduction
2. The Fact Find
3. The Appointment
4. The 4 Step Process
5. Tips and Tools for the Successful Appointment

Module 7 – Contract Law – House and Land Package

1. What is a Contract
2. Security
3. What are the components to a building contract?
4. Titles and Land Ownership
5. Executing the contract
6. How to present the House and Land package to the lender

Module 8 – Security Guarantees

1. The Scenario
2. Comparing the LMI Charges
3. What are the security guarantee options?
4. Are the lenders policies different for security guarantees?
5. Should you recommend a second mortgage behind a different lender?

Module 9 – The Settlement Process

1. The Conveyancing Process and Your Role
2. Understanding a Credit Contract
3. Explanation of Mortgage Documents
4. Certification
5. The Settlement Process – PEXA
6. Discharge Forms
7. Fast Refinances
8. After Settlement Process and Your Role

Module 10 – Doing the Business and Getting the Business

1. Think like an assessor and act like a salesperson – Credit Scoring
2. What is comprehensive credit reporting?
3. Credit File errors and how to help your clients
4. Debt negotiation
5. What does the future of banking look like?
6. Software that is a must for mortgage broking
7. Compliance Revised – File Notes
8. Communication throughout the process

Part B

9. Getting the business, the sales funnel
10. Your USP – Positioning – Your Process
11. Let’s start to get some business

Module 11 – Complex Structuring

1. The Case Scenario – A Complex Scenario
2. The Case Scenario – Mary and John
3. Property Spreadsheets
4. Product Selection and Complex Lending

Module 12 – Other Loans

1. Personal Loans
2. Bridging Loans
3. Low Documentation Loans
4. SMSF Loans
5. Reverse Mortgages

Module 13 – Marketing

1. Marketing Basics –Your Sales Funnel
2. Facebook
3. LinkedIn
4. Google Reviews
5. SEO
6. Networking
7. New Referrers
8. Word of Mouth Referrers